Discovering examiner error can be an uncomfortable time for managers and employees. The range of possible errors spans from minor clerical mistakes, improper use of a forensic technique, all the way to erroneous identifications. Unlike when unfeeling equipment fails, when an employee or co-worker commits an error properly managing the human response to failure is integral to health and future productivity of the employee. The fear and stigma attached to committing erroneous exclusions or identifications can be crippling for any examiner. Creating a laboratory culture (if you work in forensics this ‘culture’ includes you) that properly responds to errors, not just the technical aspects, is vital to the long-term success of the laboratory.
Join in this webinar to learn about how to best break the bad news when an error has been committed, how to help yourself or a co-worker who has committed an error, and how to prevent future mistakes.
Carey Hall has worked in latent prints for over eight years. Currently, she a forensic scientist working for the Minnesota Bureau of Criminal Apprehension does consulting work for Elite Forensic Services and previously she was employed by the Phoenix Police Department. She now has a unique perspective on the variety of different office policies, workflow, and technology within various agencies. Carey is an I.A.I. Certified Latent Print Examiner and is a member of the Friction Ridge sub-group of the Organization of Scientific Area Committees. She obtained her Master's degree in Legal Studies from Sandra Day O’Connor College of Law, at Arizona State University.
The European Division of the International Association for Identification